How can we help?

Yes. Try Squipty for three days on a new computer. Reinstalling does not restart the trial. When it ends, Squipty asks for a product key. Your screenplays stay on your computer.

Download the Windows installer from the site, run it and follow the on-screen steps. Everyone downloads the same installer; your product key is what unlocks it. Mac and mobile are not available.

Your product key is shown on screen when you buy and sent to you by email. Install Squipty, open it and paste the code in when asked. You need an internet connection for that one check; once it is accepted, Squipty remembers it and you can write offline.

Each key works on up to three computers, so a desktop and a laptop are both covered. Using it again on a computer that already has it does not use another place. If you have reached the limit, contact us and we can free one up.

Restart your PC, make sure Windows is up to date, and reinstall the latest version. If it still won't open, contact us with your Windows version.

Your key is in the email we sent when you purchased. If you can't find it, contact us from the email address you bought with.

You can ask for a refund within 14 days of the email that delivered your product key. If a refund is given, that key is switched off the next time Squipty is online. Your screenplays stay on your computer. See the refund policy for details.